Additional Information

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Shipping

Shipping Info for Hatchet Eyewear Wood Frame Sunglasses

 

Shipping Rates Table
Shipping Inside US
Shipping Outside US
30 Day Money Back Guarantee
No Hassle Exchanges
6 Month Warranty Information
Taxes for Utah Residents
Backorder Policy
Cancellations
Phone & Mail Orders


Shipping Rates

 

United States

   

International

USPS First Class Mail

FREE! (3-6 Days)

 

FREE! (7-12 Days)

USPS Priority Mail

$3.97 (2-5 Days)

 

$12.97 (4-10 Days)

USPS Express Mail

$17.97 (1-2 Days)

 

Not Available


Free Shipping Within US
We generally ship all items within 24 hours from the time your order is received. Orders are shipped via USPS and actual delivery time will vary according to your location. We charge a flat rate of $0.00 for orders in the US. That is right. FREE SHIPPING*! (in most cases it averages 3-6 business days from the day that the order was placed for USPS First Class Mail Orders. Alaska and Hawaii will usually take longer)

We also have discounted priority shipping for when you need them faster but don't want to pay much more.

Please note that EMS Overnight Deliveries will take 24 hours from the time the product is shipped and the cost of this service is $17.97.  All delivery times are posted as expected delivery times, and cannot be guaranteed, due to circumstances beyond our control. Any item that is "out of stock" will be backordered and will be shipped immediately upon arrival in our warehouse.

Occasionally, circumstances beyond our control will require additional shipping time. Large orders, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 1 to 2 weeks due to unforeseen circumstance. We will contact you if your pair is backordered.

If you want your sunglasses faster, we also offer discounted USPS Priority shipping and USPS Express Mail shipping for your convenience. 

Free Shipping Outside US
We ship all in stock itemswithin 3 days from the time your order is received. Orders are shipped via USPS and usually arrive at your destination within 7-13 business days through local mail services if you select our free option. Be aware that with our free option your sunglasses tracking information will end once your package leaves the US.

We also offer a discounted Priority Mail option as well to get you your wood sunglasses faster. The cost of shipping our wood sunglasses internationally is a flat rate of $12.97 per order. 

Due to customs, local issues and other issues beyond our control, shipping may take longer than 4-10 days. As such, we cannot guarantee any shipping times outside of the US.

No Risk 30 Day Money Back Guarantee
Have confidence in ordering with HatchetEyewear.com, if you are dissatisfied with ANY of our sunglasses you may return them for a full refund within 30 days of shipment. Returned items must be in new condition with no signs of use or wear and in the original packaging.   In the event that you need to return a product, please contact us for return instructions and a return authorization code by sending us an email at Support@HatchetEyewear.com.

After we receive your return, we will issue you a refund ASAP... Although, it may not show up on your credit card right away because that is just the way some credit card companies are.

No Hassle Exchanges
Look. We get it. Sometimes stuff doesn't fit right. It's cool. Don't stress about it. If you get your Hatchets and they simply don't fit right for you or you aren't digging the design like you thought you would, you can get an exchange with no problem. Just send us an email letting us know you want to do an exchange. We will give some simple instructions for getting it back and we will even pay your shipping cost to get it back to us. Upon receipt we will send you out a new pair of dazzling woodies that better meets your needs at no additional cost.

Warranty Information
If you find that your Hatchets are defective, please submit a warranty claim request by sending an email to Support@HatchetEyewear.com and detailing the damages. Do not return your Hatchets a store. Retailers are not authorized to provide warranty service on your Hatchets. We warrant our wood sunglasses against manufacturing defects in materials, workmanship and assembly for a six (6) months (180 days) from the date of your purchase.

We hold the right to determine defects and require evidence of purchase from an authorized Hatchet Eyewear dealer in order to determine warranty eligibility. If your Hatchets are determined to be defective, we will repair or replace them free of charge. Lens scratches are not covered by warranty.

If the product is determined to not be defective, they can be repaired by us at a nominal charge.

Taxes for Utah Residents
Hatchet Eyewear does NOT charge sales tax for orders placed outside of Utah! If you order within the state of Utah you will be charged an additional 6.5% for sales tax as punishment for living in our state from our kind legislature.

Backorders Policy
In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 24 business hours of receiving the order to find the best resolution for your order.

Cancellations Policy
Since we attempt to ship orders within 24 hours of received the order, cancellation of an order must be received within the first 6 hours of the order being placed. Please email Support@HatchetEyewear.com to cancel an order.

 Mail Orders
We accept orders by mail. If you are ordering by mail you may mail your cashier's check, money orders or personal check along with your order to:

HatchetEyewear.com
Hatchet Ventures LLC
218 North Main
Payson, Utah 84651
USA 

Make checks payable to Hatchet Ventures LLC

*Not valid on Black Friday Sale